(B) "Behavioral Interviewing" Bryan Rawlings, Human Resource Specialist, American Association of Retired Persons -- Behaviorial interviewing is a process to help improve interviewing skills for potential job candidates. Specifically learn how to prepare for a job interview;indentify your personal values; relating your skills to job requirements;describe your job skills to an interviewer effectively; answer "killer" questions; and follow up after an interview to best advantage.

(C) "Cultural Diversity: Preparing for the 21st Century in the Evolving Workplace" Margaret Barron, Associate Professor, Cuyahoga Community College -- An interactive workshop that focuses upon the sameness of the American culture and the variances in cultures that have integrated the workplace. No longer will the workforce represent mainly Europeans but now include Third World immigrants. This workshop is relaxed and allows the participants to continually raise points that are related to the topic of cultural diversity in the workplace.

(E) Library of Congress presentation:

"LC's New Integrated Library System" Dr. Barbara Tillett, ILS Program Director -- An update on the activities to implement LC's new integrated library system(ILS) and the potential impact of this major change on the library community.

"An Update on the National Digital Library" Elizabeth Brown, Reference Librarian/Computer Specialist in the National Digital Library -- An overview of the National Digital Library Program and the American Memory Collections on the Library of Congress World Wide Web site, presented by its Reference Librarian.

(F) "Cataloging: The Emergence of Paraprofessionals in the New Millennium" Linda Davis, Head of Cataloging, Georgetown Law Library -- This program will address and discuss the role of paraprofessionals in libraries past and present; the future of paraprofessionals in cataloging and their changing roles; the necessity for adequate training of cataloging staff; and the importance of paraprofessional groups and associations.

(H) "Two OCLC Initiatives for Cataloging and Resource Sharing" Marda Johnson, Director, OCLC Collections & Technical Services Division -- An update on automated copy cataloging and maintenance programs, OCLC's PromptCat and Bibliographic Record Notification services. In addition, we'll explore the new Resource Sharing models, services that libraries may consider to increase productivity and patron satisfaction.

(I) "A Dialog on Certification : A Panel Discussion" Margaret Barron, Associate Professor, Cuyahoga Community College; Dorothy Morgan, Business Manager, Liverpool Public Library -- A panel will present various views on the steps for certification; the realities of a standardized national examination that would demonstrate the competencies of library personnel and the impact upon the current library environment. A very important question is whether the library profession will recognize the skill standards that would be reflected in the examination instrument. The New York State Library Assistant's Association's Certificate of Achievement Program will be reviewed: a history, impact on support staff, and relationship with the state library department of education and others.

(K) "Harmony in the Workplace" Dr. Frank Howe, Chair, Dept of Education, Special Education, & Social Work, Longwood College -- A look at personal communication styles, assertiveness, system problems,stress management and burnout and how these concerns impact on the delivery of services in school and public libraries.

(L) "Special Clients = Special Libraries" Linda Owen, Library Assistant & Cynthia "Kit" Rollerson, Library Assistant, Rivera Library, University of California at Riverside -- Special libraries and collections exist to serve specific needs of their clients. They are as varied as the client's needs. In this session we will look at a sampling of special libraries and their clients, examine the types of services the libraries provide, and learn how they cope with some of the challenges they face.

(N)"Smithsonian Institution Libraries: Serving the Increase and Diffusion of Knowledge" Martin Kalfatovic, Information Access Coordinator; Suzanne Pilsk, Cataloging Librarian, Smithsonian Institution Libraries -- Beginning with a brief history of the Smithsonian Institution Libraries, the speakers will describe the breadth and diversity of SIL's collections. The organizational structure will be reviewed, and traditional library functions such as collections management and cataloging, as they exist in a non-traditional environment, will be explained. Additionally, an overview will be given of Project Access, a range of services provided by the Smithsonian Institution Libraries to its users.

(O) "Getting Over the Fear of Public Speaking: A Toastmaster's View" Ramona Johnson, Technical Advisor, Library of Congress; Yvonne Davis, Legal Information Specialist, Library of Congress

American Library Associations Exhibits (Pass - $10)
Day free to tour Washington and surrounding area